Refund Policy

No Refund Policy

Thank you for shopping at Supreme Kitty. We take pride in offering carefully curated and innovative cat care products to enhance your feline companion's lifestyle. Please read this policy carefully before making a purchase.

1. All Sales Are Final

Due to the nature of our products and for the health and safety of our customers and their pets, all sales are final. We do not offer refunds, exchanges, or returns for any products unless they arrive damaged or defective. If you receive a damaged or defective product, please contact our customer support within [number of days] days of receiving your order at [customer support email] with photos of the product and packaging.

2. Damaged or Defective Products

In the event that you receive a damaged or defective product, we will offer a replacement or a refund, at our discretion. Please provide clear photos of the damaged or defective product and its packaging within 24 hours of receiving your order. We reserve the right to request additional information or documentation as necessary to process your claim.

3. Incorrect Address

Please ensure that you provide the correct shipping address during checkout. We are not responsible for orders shipped to incorrectly provided addresses. If your order is returned to us due to an incorrect address, you may be responsible for additional shipping fees to reship the order.

4. Contact Us

If you have any questions or concerns about your purchase, please don't hesitate to contact our customer support team

. We are here to assist you and ensure your satisfaction.

By making a purchase from Supreme Kitty, you agree to and acknowledge the terms of this "No Refund Policy." Your satisfaction and your feline friend's happiness are our top priorities, and we appreciate your understanding.